Privacy Policy
Who we are and how to contact us
Rad Trans Limited is the controller of personal information described in this notice. For privacy questions or to exercise your rights, contact radu.c@radtrans.co.uk or call +44 1827 949349. This notice covers our website visitors, prospective customers, customers, suppliers and other business contacts.
Information we collect
When you contact us or request a quote, we may collect your name, business contact details, collection and delivery information, message and any information you choose to provide. In providing transport services we may process booking, delivery, proof of delivery, billing and correspondence records. Our website and service providers may also process technical data such as IP address, device, browser, usage and cookie information.
How and why we use it
We use enquiries and contact details to respond and provide quotations (our legitimate interests in handling enquiries or steps towards a contract). We use booking, delivery and billing information to provide services and administer contracts; to comply with legal obligations such as tax and accounting; and for legitimate interests such as managing operations, security and disputes. If we use consent-based marketing or optional website technologies, you may withdraw that consent at any time. We assess the relevant lawful basis for each purpose.
Who receives information
We may share relevant information with employees, drivers, subcontracted carriers and delivery partners to perform a service; IT, website, hosting, communications, accounting and professional service providers who assist us; and authorities where required by law. We share only what is appropriate to the purpose and expect service providers to protect it.
International transfers
Some service providers may process information outside the UK. Where this happens, we seek to use a valid transfer mechanism and appropriate safeguards. Contact us for details relevant to your information.
How long we keep it
We retain information only as long as reasonably needed for the purpose collected, including providing services, responding to enquiries, meeting legal, tax and accounting requirements and handling claims or disputes. Retention depends on the record and applicable requirements; contact us for more detail about a particular category.
Your rights
Depending on the circumstances, you may request access, correction, erasure, restriction or transfer of your personal information, and object to certain processing. You can object to direct marketing at any time and withdraw consent where we rely on it. Contact us using the details above. You may complain to the Information Commissioner’s Office at ico.org.uk.
Cookies and website technology
Our website uses technical cookies where needed for operation and administration. WordPress may set login and preference cookies for authorised users. We do not use this notice itself as consent for optional analytics or marketing technologies; if these are used, they require a separate choice where applicable. You can control cookies through your browser settings. Contact us for details about a particular website technology.
Changes
We review this notice and update it when our activities or website services change. Last updated: 27 September 2026.